QuietPad Support

Questions, problems or ideas? Email hello@quietpad.co.uk and a person will reply. Please say which app you use (iPhone or Android) and, if something went wrong, what you did and what you saw.

QuietPad for iPhone

Where are my notes?

In the folder you chose when you first opened the app. Each note is a plain .md file, and attachments are in an Attachments folder beside them. Open the Files app and browse to that folder to see them. You can change the folder under Settings.

Which storage can I use?

Anything that appears in the Files app: iCloud Drive, On My iPhone, or a folder from a storage app you have installed and signed in to. The storage service does the syncing; QuietPad has no server of its own.

How do the free trial and the unlock work?

QuietPad is free to use for 14 days. After that, one purchase unlocks it for good: there is no subscription. If you decide not to unlock, your existing notes stay readable and editable; you just can't create new ones.

I bought the unlock on another device or reinstalled the app

Open Settings and tap Restore Purchases, signed in with the same Apple ID you bought with.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Reminders are not arriving

Check that notifications are allowed for QuietPad in the iPhone's Settings, and that Focus or Do Not Disturb isn't silencing them. Reminders are scheduled on the device itself.

Deleting my data

Your notes are ordinary files: delete them in the Files app. QuietPad keeps nothing on any server.

QuietPad for Android

Email us at the address above, or see the in-app Help. The Android app keeps notes on your device and, if you sign in, in your own Google Drive.